Cookie Policy
How cookies support Astarium’s website and Customer Platform.
Last updated: 18 July 2026
1. About cookies
Cookies are small text files placed on your device. We also use similar browser storage. In this policy, "cookies" covers both unless we say otherwise.
2. Where this policy applies
This policy applies to Astarium's public website, Customer signup, account, billing, administration, and guidance pages. A Customer Network has its own Cookie Policy, which identifies the company responsible for that Network.
3. Essential cookies
Essential cookies keep sessions active, authenticate accounts, protect forms, route requests, prevent abuse, and remember security and consent preferences. The service cannot work correctly without them, so they are always on.
4. Analytics cookies
With your permission, analytics tools may measure visits, navigation, device information, and feature use so we can understand and improve Astarium. These cookies are not loaded until you opt in where consent is required.
5. Duration
Session cookies expire when the browser session ends. Persistent cookies remain for a defined period or until deleted. We keep the consent choice long enough to respect it and may ask again when the choice expires or our cookie use materially changes.
6. Your choices
Use Cookie settings to accept or reject optional analytics at any time. You can also remove or block cookies in your browser. Blocking essential cookies may stop login, billing, or administration features from working.
7. Updates and contact
We may update this policy when technologies, providers, or laws change. Questions about Astarium's cookies can be sent to support@astarium.net.
Manage your cookie preferences
Update your choice at any time. Essential cookies stay on so the service can run; analytics only run if you opt in.